Shipping policy

Shipping Policy
Effective Date: 14/07/2025
Website: belveldn.com
Contact: info@belveldn.com

1. Order Processing
Orders are processed within [1–2 business days] after payment confirmation. Orders placed on weekends or public holidays will be processed the following business day.

You will receive an order confirmation email followed by a shipping confirmation with tracking information once your order has been dispatched.

2. Shipping Locations
We currently ship to addresses within the UK, USA and EU. We do not ship to P.O. boxes or international destinations outside the regions listed.

If you are unsure whether we deliver to your location, please contact us at info@belveldn.com before placing your order.

3. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and the weight/volume of your order.

Estimated delivery times:

Local/Regional: [e.g., 2–3 business days]

National: [e.g., 3–7 business days]

Please note: Delivery times are estimates and may vary due to weather, carrier delays, or other factors beyond our control.

4. Perishable Goods Disclaimer
Due to the nature of our products, we take extra care to ensure items are packed appropriately for transit. However, you are responsible for ensuring someone is available to receive the delivery at the shipping address provided.

We are not responsible for spoiled or damaged goods due to missed deliveries or incorrect addresses.

5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Use this number to track your package on the carrier’s website.

6. Delivery Issues
If your order is lost, delayed, or arrives damaged:

Provide your order number and photos (if applicable)

We will investigate the issue and may offer a replacement or credit at our discretion

7. Address Accuracy
Please ensure all shipping information is complete and accurate at the time of order. We are not responsible for delivery failures due to incorrect or incomplete address details.

8. Contact
For questions or concerns about your order or delivery, contact:
📧 info@belveldn.com

Shipping policy

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